texTTY is a platform that allows the PSAP to 'add on' non-voice (SMS) to an existing phase II E9-1-1 call.
Today’s population has grown accustomed to the smartphone and texting. According to the CTIA website, "326.4 million U.S. wireless subscribers were connected in December of 2012." This includes active devices such as smartphones, tablets, hotspots, etc. Out of those subscribers there were "171.3 billion monthly text messages."
Field proven technology and ease of use means quick results. texTTY gives you an easy to use workstation that meets all of your non-voice (text) needs. Start using Next Generation service in your agency and improve service for your community.
Check out the video on the right to see how outbound texTTY works. Outbound means that it is dispatch initiated. Once PSAPs are comfortable with texTTY they can move up to the version that includes inbound text. Inbound is what you saw in the video above. It means that callers can send text messages into your PSAP.
Training video's for both versions of texTTY are available to those who have it activated at their PSAP. In order to view the video's please follow the link below to in911.net.
Note: Once you are there you will need to login with your username and password.
texTTY Platform Training Series - in911.net
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